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Active Discussions => Support => Topic started by: eugedunn on May 21, 2010, 09:24:30 AM

Title: E-Mail Problems
Post by: eugedunn on May 21, 2010, 09:24:30 AM
Good Morning, Good Morning
It is just beautiful outside,so i'm not going to spend much time on the Computer this morning.
So here goes.
This problem as just started recently.
I have tried Netscape,Safari,and Firefox.
So now i know that it is not the Browsers, as they are all three giving me the same results.
I am with Webmail, i never use to have any problems with Netscape,which i always used.
I click one message and it comes to tell me that there is no subject, eventhough i click on the inbox and my messages will all show up but they will not open when i click on any of them.
This problem only started in the pass while.
I love you people who can help me out with my problems.
Again do not mind my grammar, and my famous phrase (make the explanation simple).
Life is short, please enjoy it.
If you ask what language i speak ?
I speak three Languages (English,French and Profane which i very seldom use.)
But i prefer English.
                                                I Love you People
                                               Have a very good day
                                                      Plume
Title: Re: E-Mail Problems
Post by: z-mac on May 21, 2010, 04:30:52 PM
Quote
I have tried Netscape,Safari,and Firefox.
So now i know that it is not the Browsers, as they are all three giving me the same results.
I am with Webmail, i never use to have any problems with Netscape,which i always used.
I click one message and it comes to tell me that there is no subject, eventhough i click on the inbox and my messages will all show up but they will not open when i click on any of them.

Yes, it's a nice day for a walk or a bicycle ride.

Which Web mail provider do you use? Gmail? Hotmail? Yahoo? Other?

Sometimes spam e-mail ("pourriel") will not have a subject. You can probably delete such messages.

You should delete the Netscape browser and not use it anymore. It's obsolete for much of the Web in 2010.



Title: Re: E-Mail Problems
Post by: AdminMan on May 22, 2010, 01:38:47 PM
Hi Plume

I would echo z-mac. Get rid of Netscape. Even though it may be an old friend, it is not really suited to the internet of today.

Flip a coin to decide if you want to use Safari or FireFox and then stick with just the one. I personally prefer Firefox.

Keep your browser up to date. With Firefox there is a "check for updates"  option under Help. Safari gets updated by Apple software update.

By sticking with just one modern browser you will be able to eliminate any confusion caused by switching from one to the other. It will be easier for us to answer your questions too, since we won't have to worry about which browser you are using!
Title: Re: E-Mail Problems
Post by: eugedunn on May 22, 2010, 03:35:04 PM
Good afternoon Mr. Admin
I always get sound advise and i am always open for such.
I have  eliminated Netscape in total.
I will follow your advise and now eliminate Safari.
I will follow the path that you are suggesting that i take, i will definetly keep you posted
of my success one way or another.
Thank you so very much for your interest.
                                              Have a very, very good day
                                                            Plume
Title: Re: E-Mail Problems
Post by: GNV on May 22, 2010, 10:19:34 PM
This is just to add fuel to the browser issue...I was trying to register on a Gov Canada website and it wouldn't let me register with Firefox.  I keep several browsers around, tho' not always in use.
Title: Re: E-Mail Problems
Post by: z-mac on May 23, 2010, 09:59:19 AM
Which government site was it?

Given that
= the three significant rendering engines on the WWW today are MSIE, Gecko (Firefox, others) and Webkit (Safari, Chrome, others), and
= MSIE is made by a company that never has understood the Internet (ahem, Redmond),

whoever programmed that site needs a smack in the head. I'll bet the site is programmed in .NET, which is a Web framework for people who don't understand Web development.

Safari is a good browser. Although Firefox is a RAM hog, I prefer Firefox because it's available for all the OSs that I use and because of the portability of bookmarks and extensions (I use the extension FEBE to create a back-up set of extensions).

Title: Re: E-Mail Problems
Post by: AdminMan on May 23, 2010, 02:12:50 PM
TD Bank, Paypal and a few other sites used to only work with Internet Explorer. However, I have tried them recently with the current version of FireFox and they work fine. Bad design to tie your website to a particular browser!
Title: Re: E-Mail Problems
Post by: z-mac on May 23, 2010, 03:42:41 PM
Fortunately for us all, Redmond's influence on the Internet in 2010 is less (and less noxious) than it was in 2005 or 2000.

I've been using Paypal for 10 years, at least 6 years of which have been with Firefox (né Phoenix, Firebird). CIBC and RB have worked with Firefox (and Netscape in the pre-Phoenix days) for a long time, although the CIBC site used to have a couple of minor rendering problems. The Bank Of Loblaws works with Firefox too. (o:

So, Plume, you really can't go wrong using either Firefox or Safari. Either is good. You should of course keep Safari on your Mac even if you don't use Firefox.

If you are using Web-based e-mail and you see rendering problems, we would be very interested in knowing which e-mail service you are using.
Title: Re: E-Mail Problems
Post by: GNV on May 24, 2010, 10:24:01 PM
Re the govt website, it was Service Canada
Title: Re: E-Mail Problems
Post by: eugedunn on May 26, 2010, 07:57:20 PM
Good evening to all
Thank you ever so much for your feed back and your concern.
I'm back and i have not gained anything.
I erased Netscape and started using only Firefox i still did not accomplish anything.
I then erase Safari and of course i had only Firefox left.
So i was looking forward to enjoying the only Browser that i had left.
But to my disapointment Firefox did not give me any or better results, so i am
in distress, for i have all of the same problems.
So now i decided to download and re-install Netscape, with the idea that a fresh downloable
installation would give me better result.
Alas, it did not.
So now i decided to re-install Safari, but i cannot find the Software that will fit my Computer.
Problems, problems, MINE of course and thank you again for making it yours also.
I am still open for suggestions (----------------------------------------------------) this much.
So do not be shy, as i am not.
Could it be my fault? could i have done something that i should not have done?
Could i have touch a key by mistake?
I'm completly baffled that all three Browser are acting the same way.
I am lost for words.
                                    Thank you for all your help
                                    Have a very , very good evening
                        Thank you to the Admin for also getting involved
                I am  truly glad that there are so many people trying to help
Title: Re: E-Mail Problems
Post by: z-mac on May 26, 2010, 09:22:27 PM
Plume, do NOT use Netscape. Really!

I was afraid that you would delete Safari... You can download it from here:
http://www.apple.com/safari/download/

For us to understand what the problem is, you will either have to describe the problem in detail or provide screen-captures. (Don't include personal details, of course.)
Title: Re: E-Mail Problems
Post by: eugedunn on May 27, 2010, 10:26:37 PM
Good Evening to everyone as i do not wish to leave anyone out.
I will try to explain as best as i can.
I would like to start by telling you how much i appreciate the time that you are giving me.
I had three Browsers at one time and i quote:
Netscape
Safari
Firefox
All three created me the same problem.
I am with Magma or Primus which is where i collect my E-Mail and did not have any problem till just recently.
Please keep in mind that what i am about to try and explain happens with the three Browsers.
I have eliminated Netscape, I downloaded Safari and tried to install only to be told that the software is not compatible with my computer Mac OS X Version 10.5.8.
So as now i am using only Firefox with the same problem.
I will now attempt to explain.
When i want my E-Mails i use to go in to webmail which actualy  is supplied by Primus.
At one time i would just call up my E-Mails and click with the mouse once and i would be able to open the E-Mails.
Now i click and it comes back to tell me that there is no subject, and that is what the problem is.
I have to call up the same E-Mail sometimes three times before it will open so  i can read it.
What bothers me, it did it with the three Browsers.
Hope this helps.
Thank you for your time.
                                            Have a very, very good evening
                                                        Plume
Title: Re: E-Mail Problems
Post by: z-mac on May 28, 2010, 08:44:19 AM
Quote
I am with Magma or Primus which is where i collect my E-Mail and did not have any problem till just recently.

Please call Primus/Magma support and ask them to help. If neither Firefox nor Safari is working with their mail service, something is definitely wrong.

Quote
I have eliminated Netscape, I downloaded Safari and tried to install only to be told that the software is not compatible with my computer Mac OS X Version 10.5.8.

This means you are using OS X 10.5.x ("Leopard"). Download this version of Safari:
http://support.apple.com/downloads/Safari_3_2_3_for_Leopard
Title: Re: E-Mail Problems
Post by: eugedunn on May 28, 2010, 04:40:03 PM
Good Afternoon z-mac
Thank you for the information.
I called Primus and they have a recording stating that there are having
problems with their Primus E-Mail Website.
I am extremely sorry to have bothered you'se.
I will have to wait and see what happens, and i will keep calling till i get some kind of
valued response.
The number to call is as follows: 1-800-370-0015
                                      Have a good day
                                             Plume
Title: Re: E-Mail Problems
Post by: eugedunn on May 29, 2010, 09:26:08 AM
Good Morning
Beautiful day here
By the amount of people whom i see have read my complaint about E-Mails, (It is
obvious that i was not the only one having the same problem)
I hope those people have also taken the time to phone the following number, (1-800-370-0015) and voice there dissatisfaction with there E-Mails service.
They could of put a notice stating that they were having problems, (Primus).
                        Again i wish you all a very, very good day
  Please take the time to accept it and make the best of it as tomorrow it is to late.
                                                     Plume
                                  Again thank you for your support
Title: Re: E-Mail Problems
Post by: eugedunn on May 29, 2010, 10:05:30 PM
Good Evening
My Computer is asa follows
MAC OS X Version 10.5.8 Power PC
The version that i am loading and trying to install, it comes back and tells me that my computer is not compatible.
I somehow cannot find a Safari Browser that is compatible with my computer.
HELP,HELP.
                                                                       Plume
                                                           And a goodnight to all
Title: Re: E-Mail Problems
Post by: eugedunn on May 31, 2010, 09:30:30 AM
Good Morning
With all the problems that i was having, i erased my Safari Browser and have not been able to find
another Safari Browser to suit the version that i have, (Which is Mac OS X Version 10.5.8 Power PC).
Can anyone help me out please.
I have gone to the following but without results (http//www.apple.com/safari/download/ )
I have downloaded the software but it tells me that my Computer is not compatible.
Can someone help me out please.
                                                                              Plume
                                                            Hope you have a very good day
                     Please remember that you can not bring back today, tomorrow is to late, so make the best of it

Title: Re: E-Mail Problems
Post by: MacMoore on May 31, 2010, 11:27:58 AM
Sent you a PM (click on My Messages above).
Title: Re: E-Mail Problems
Post by: z-mac on May 31, 2010, 12:08:32 PM
Plume, this should work. Have you tried it?
Quote
This means you are using OS X 10.5.x ("Leopard"). Download this version of Safari:
http://support.apple.com/downloads/Safari_3_2_3_for_Leopard

Title: Re: E-Mail Problems
Post by: eugedunn on May 31, 2010, 11:06:34 PM
Good Evening z-mac
Yes i have, and went to the Website.
After downloading and tried to install, it refused the installation and said that it was not compatible with my Computer.
Thank you, thank you, for your interest and help.
                                                                 Have a very good night z-mac
                                                                             Plume
Title: Re: E-Mail Problems
Post by: z-mac on June 01, 2010, 07:10:38 AM
I think you tried this before, but do any of the versions on this page work for you?

http://support.apple.com/kb/DL877
Title: Re: E-Mail Problems
Post by: eugedunn on June 01, 2010, 08:43:40 AM
Good Morning z-mac
Yes i have tried them all, but i keep getting the same answer and i quote (this software is not compatible with this Computer.
                                                                                   Have a good day z-mac
                                                                                               Plume
Title: Re: E-Mail Problems
Post by: z-mac on June 01, 2010, 01:35:32 PM
I think you will need to install Safari from your installation disc (DVD).
Title: Re: E-Mail Problems
Post by: eugedunn on June 03, 2010, 10:22:58 PM
Good Evening to all of the people whom as tried to help me, thank you and thank you again
You have no idea how i appreciate your feed back.
I have been told that Safari is the better of the Following and i quote.
(Netscape,Firefox Camino and others that i do not know of.
As Safari gotten so sophisticated that they can pick and choose,i remember when Netscape was in that situation but they never refused anyone.
They will somewhere in the not to far future wish that they had made things differently,
time will help.
I have been contacted by an individual who reads the help that people are asking for
and as read my plea.
He tells me that he is able to hook me up with Safari,and i might take him up on it.
I am so upset that, it makes me feel as if i'm begging for the use of Safari.
Mind you there are a lot of people who claims that Safari is the best and maybe so.
I want to thank you so very much for your contribution in the help that you have given me.
                                                      Have a very good night
   And if any of you are married please take the time to give her a COMPLIMENT and a HUG
                                                          They are precious
                                                               Plume
                                                           
Title: Re: E-Mail Problems
Post by: ben schmidt on June 04, 2010, 10:29:33 PM
Quote from: z-mac on June 01, 2010, 01:35:32 PM
I think you will need to install Safari from your installation disc (DVD).

Agreed. The question is how to best advise Plume so that all that is re-installed on his PPC Mac is Safari.app, and that nothing important in the rest of his OS X installation is over-written.

I am also surprised that Safari 4.0.5 from here did not work: http://support.apple.com/kb/DL877  –– it could be the OS X 10.5 PPC versions are no longer readily available. Not sure if this is PPC-compatible but there is also: http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Safari4/061-7781.20100311.Sfr45/Safari4.0.5Leopard.dmg

Lesson to be Shared
Please exercise EXTREME CAUTION in deleting any applications provided as part of the OS X installation by Apple. It's usually a BAD IDEA. You don't have to use them. Just don't delete them. AND CATEGORICALLY NEVER DELETE SAFARI OFF YOUR MAC.

This nuance about not deleting 'applications provided as part of the OS X installation' would have been unimportant if all that got deleted on Plume's mac were some 3rd-party browsers –– it's trivial to re-download and re-install any of those, should Plume's needs change. But as can be seen, it's not trivial to re-install Safari, because Apple doesn't anticipate anyone will actually delete it!
Title: Re: E-Mail Problems
Post by: eugedunn on June 05, 2010, 09:20:07 AM
Good Morning Ben
I could not have stated any better.
I did try the Download that you suggested and it still comes back and tells me that my System is not Compatible.
I have not given that easy.
As i stated there is one person whom as said that he can re-instate Safari.
At the moment i am using FireFox and it is working very well, except for the E-Mail.
I will keep trying to get Safari, i will accept any other help, but now it is a matter of curiosity.

                                              Plume
Title: Re: E-Mail Problems
Post by: z-mac on June 05, 2010, 12:19:32 PM
Quote
I am also surprised that Safari 4.0.5 from here did not work: http://support.apple.com/kb/DL877  –– it could be the OS X 10.5 PPC versions are no longer readily available.

...

But as can be seen, it's not trivial to re-install Safari, because Apple doesn't anticipate anyone will actually delete it!

It's important to note that a user who has an Intel Mac will not need to worry about having trouble downloading and re-installing Safari.

Plume needs to install the Safari PKG file from the DVD because of Apple's nonsense in requiring a "machine-specific" build of the operating system and applications for the PowerPC era. This nonsense ended with the Abandonment Of PowerPC. (Hi Dan Millar!)

We can all agree that it should NOT be this hard to reinstall a Web browser! Plume's misfortune is to have invested in a PowerPC computer.

Plume, there is a useful program called "Pacifist". http://www.charlessoft.com/Pacifist.dmg
Install it.

Insert your installation DVD into the computer.

Open Pacifist -> Open Package -> Navigate to OS X DVD -> System/Installation/Packages/EssentialSystemSoftware.mpkg -> Click Open -> expand Essentials -> expand Applications -> Select Safari.app -> Click Install (at the top of the Pacifist window).

If you have trouble with these instructions, Plume, I volunteer to pull Safari out of my retail Leopard DVD and send you a download link by e-mail. Anyone else here could do the same.

Title: Re: E-Mail Problems
Post by: Dan Millar on June 05, 2010, 01:24:21 PM
I caught that! However, Safari 4.0.5 is a universal app and installer, so that's NOT the problem - the installer would tell you if it was.

Maybe you already tried this, but you may be able to download the correct "abandoned" version from MacUpdate (stay away from their screensavers!) at the following link:

http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Safari4/061-7781.20100311.Sfr45/Safari4.0.5Leopard.dmg

Can't duplicate your problem here, I am able to download and install a PPC version without conflict. Have you kept your Mac up-to-date with Software Updates? Safari will not install unless all the current Security Updates are in place...

Just a thought...

Happy Mac'ing,

Dan

Title: Re: E-Mail Problems
Post by: eugedunn on June 05, 2010, 08:14:35 PM
Good Evening to all of You
My hat goes off to you Dan (You smart son-of-a-gun ) .
I'm not allowed to swear, but you where right, there was an update which i had not downloaded and
installed.
So i did that, i installed an update of iTune which i had not taken the time to install.
So i went ahead and did just that.
I then went to the website that you told me to go to.
And lo and behold i downloaded and attempted to install Safari and it worked.
I am now writing these comment with the Safari Browser.
A lesson learned  (Always install your updates ).
Thank you, Thank you again Dan.
I want to take this opportunity to apoligize to the Safari People,  and to forgive my stupidity.
But then again not knowing is really not stupid (I'm trying to make myself feel good. HA HA).
                                                Do not forget to hug your better half
                                                               They are precious
       And please enjoy everyday that you are well enough to enjoy it, for tomorrow it is to late.
                                                    Also not to forget your little ones
                                                                      Plume
Title: Re: E-Mail Problems
Post by: z-mac on June 05, 2010, 09:23:33 PM
Excellent sleuthing, Dan! Not even a certain magical device would have helped me figure out the cause of that error message. (o:
Title: Re: E-Mail Problems
Post by: Dan Millar on June 07, 2010, 01:12:58 PM
You're very welcome Plume! I think you may still find you occasionally need Firefox as well as Safari, but until you meet a website that will not play well with Safari, leave it be. I find fewer and fewer websites that will not work with Safari.

Most people who create websites, myself included, try to make sites that conform to web standards, and not to a particular browser or "plug-in" like Flash or Acrobat. Unfortunately, not everyone believes in the same web religion, and people become entrenched in the "way I learned to do it". This may be why you still see the odd website that is targeted at a particular browser - usually MS Internet Explorer - using technologies that are embedded in certain operating systems that all begin with the word "Windows", and do not play well on "other" platforms.

Strangely, when I do run across one of these sites, they tend to belong to either huge corporations or major government agencies. You see, once they got invested in the world of MS' IIES servers, Front Page, .NET and VBScript technologies , they could not get out of it. Like dinosaurs.

Happy Mac'ing!

Dan
Title: Re: E-Mail Problems
Post by: eugedunn on June 07, 2010, 04:22:21 PM
Thank you again Dan
I am very appreciative for the help that you have given me.
Electronics are sometime difficult to understand.
And i'm not really electronically oriented, but i'm very please to be part of this Website.
                                       Thank you again
                                          Have a great day
                                                   Plume