It was bad enough that I had to buy a new scanner when the perfectly good Canoscan 2400F was working like new. The HP Laserjet 1020 printer had no 1020 driver that would work either, but there was a workaround using the 1022 driver instead. WE have n Epson colour printer, but using that for B/W daily use is not an option. Also, an automatic update shortly after buying the iMac messed up the email program to a point where I had to introduce another admin account to help straighten that out.
Now, after installing Leopard the email had to be again straightened out, and neither printer driver works at all. I get as far as the print dialogue and a printer icon in the Doc, indicating some progress, then Poof! It quits and disappears, printing nothing. So, I now have no printer at all, and will need to buy a new one of those as well.
What can I say but good luck with your own installations? I'm thinking I'll soon need an addition on my house. :(
David.
David,
If you haven't already, download these driver updates posted on Sept 10 by Apple:
- HP Printer Drivers for Mac OS X v10.6 (http://support.apple.com/kb/DL907)
When you run the installer, make sure the HP 1020 LJ is plugged into your computer and powered up to give the printing system a chance to 'see' the printer.
If you still can't print, try
resetting the OS X printing system:
- remove all your printers using the Print & Fax Preference Pan
- right-click in the now empty list of printers
- select the contextual menu item that appears: reset printing system...
- close and re-open the Print & Fax preference pane
- try adding your HP 1020 LJ printer. If you can't find the exact model as an available option, try something close like the HP 1022 LJ printer.
good luck,
...b
Quote from: ben schmidt on September 13, 2009, 10:36:03 PM
David,
If you haven't already, download these driver updates posted on Sept 10 by Apple:
- HP Printer Drivers for Mac OS X v10.6 (http://support.apple.com/kb/DL907)
Thanks Ben. Perhaps others reading this dialogue will benefit. I already decided enough already, and promised the HP to my son. Will now be buying a new printer.
David.
Just for the information of viewers who might still have an interest in this thread, as I am still perforce purchasing a new printer, I decided to try the HP again for academic interest, with the Apple 10.6.1 upgrade. Sure enough, the HP1022 driver was listed in the add printer dialogue.
However, mine is a Laserjet 1020, and that driver is still not listed. Further, I had already been advised and downloaded and used the 1022 on a prior occasion when using the older Leopard. The sequence is as follows, using a new computer bought in June, with the then latest software, automatically upgraded once:
1. A perfectly good printer is no longer useable as there is no 1020 driver, and a downloaded one would not work at all.
2. Advice and download of the 1022 driver enabled it in Leopard. That is the 1022 driver worked!!
3. "Upgraded" to Snow Leopard. So many frustrating problems with that and the scanner and other odds and sods like unwarranted email changes made necessary, some not so simple, that Apple 'pacified' me by giving me the Snow Leopard software. However, the problem remained, as Snow Leopard would still not recognise or use the 1022 driver.
4. So many others apparently had similar difficulties that there was a revolution, and Apple decided to add old drivers to their list in the 10.6.1 new upgrade. So, I now see the 1022 driver listed.
5. There is no difference, as it is the same driver I already attempted, just listed here instead of having to look for it.
It still does not work, and the printer is still useless to me.
All moot now, as there were too many "however"s, and I am giving the printer to my son and buying a new one. However, I hope this experience and information is of value to others. I see no good or joy in having a driver listed if it is still useless. I see no advantage in comparisons either, but surely Apple needs a heads-up on the MS "Plug 'n Play" concept for making life simple for the general user
David.