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Active Discussions => Support => Topic started by: Copperhead on April 23, 2009, 09:30:49 AM

Title: Office or MAC update not working
Post by: Copperhead on April 23, 2009, 09:30:49 AM
Hello everyone,

My Office for MAC updater keeps telling me I have a critical update to do, but after it finishes downloading, it says I can't apply it
to my main hard drive, which is where all my programs are installed.

Any ideas?

Thanks!

Title: Re: Office or MAC update not working
Post by: Michael Humphrey on April 24, 2009, 12:59:21 AM
Is there enough space on the main drive to do the update?

Title: Re: Office or MAC update not working
Post by: ben schmidt on April 28, 2009, 09:41:43 PM
Quote from: Copperhead on April 23, 2009, 09:30:49 AM
My Office for MAC updater keeps telling me I have a critical update to do, but after it finishes downloading, it says I can't apply it to my main hard drive, which is where all my programs are installed.
What version of Office are you wishing to update? Which update are you trying to apply?  Is there a possibility that you may be trying to apply an update for which there is a prerequisite? For example the latest update to Office 2008 is the 12.1.7 Update (http://www.microsoft.com/mac/downloads.mspx?pid=Mactopia_Office2008&fid=F6E407EB-11A5-433F-8006-4B822953CA98#viewer). But it cannot be applied without first applying the 12.1.0 Update.
...b
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