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Active Discussions => Support => Topic started by: desertportage on June 26, 2008, 08:58:18 PM

Title: mail marks sent mail as junk. Why?
Post by: desertportage on June 26, 2008, 08:58:18 PM
My Mail program marks the sent e-ms as junk.  It also often puts mail in the junk folder even when the address is in my address list  or previously accepted
e-ms.  Did I miss a check box xomewhere?
Title: Re: mail marks sent mail as junk. Why?
Post by: ben schmidt on August 29, 2008, 06:30:36 PM
Quote from: desertportage on June 26, 2008, 08:58:18 PM
My Mail program marks the sent e-ms as junk.  It also often puts mail in the junk folder even when the address is in my address list  or previously accepted
e-ms.  Did I miss a check box somewhere?

Alas I don't use mail.app's junk filter, instead relying on the excellent SpamSieve (http://c-command.com/spamsieve/).

However, with respect to the use of mail.app's junk filter, I assume you have checked in mail.app preference's under Rules as well as under the Junk Mail settings?

Also the following is true in SpamSieve, and so I'm making an assumption that it may be true as well with Mail.app's built-in Junk Mail feature:  If mail.app has automatically filed something in the Junk Mail folder that is not Junk, you should highlight the message and correct its status using Mail.app's menu commands: Message > Mark > As Not Junk Mail, rather than manually moving the item out of the Junk Mail folder. This lets the mail filter 'learn'.