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Active Discussions => Support => Topic started by: Eagle.69@hotmail.com on February 23, 2007, 01:30:18 PM

Title: DVD
Post by: Eagle.69@hotmail.com on February 23, 2007, 01:30:18 PM

Hi all,

A friend of mind gave me a cd which a had a dance show burned on it that I needed to review.

When I inserted the cd into my Mac Mini the DVD program did not run it and I got the error message the the "disk supported in not available".

I tried to eject it from the main control functions but the "eject" choice is not active.

I tried to eject it from the dvd player controls but though the function is active I kept getting the same error message and no cd is coming out of my mini.  It's still in.

Help?

Grazie,

Phoenix.
Title: Re: DVD
Post by: Dan Millar on February 23, 2007, 01:38:24 PM
Restart your Mac and hold down the mouse button from the time you restart until.... the disk tray magically ejects!

You're welcome!

How was the disc made?

Dan
Title: Re: DVD
Post by: Eagle.69@hotmail.com on February 24, 2007, 12:25:55 PM

Hi Dan,

Thanks for your magic.

The disc magically ejected.

I don't know how the disc was copied but I found a file that got saved on my desktop witht the name of the Salsa dance show but still can't open it... well it's a loss I guess.....

Now on another note, sometimes when I click the mouse to open a file or a small video the "wheel" keeps turning and turning for ever and the only way I found to stop was to manually shut down the system completely.

Is there another way to halt the suspended wheel?

My Mac Mini is getting slower though I haven't added any new programs since I bought it.

Is there a way to clean it up and fine tune it?

I recently upgraded my my Rogers Hi-Speed Lite to Hi-Speed Express but I still don't see any improvement in speed.

Am I missing any change of settings?

Grazie,

Rolando.
Title: Re: DVD
Post by: Dan Millar on February 27, 2007, 09:49:51 AM
The spinning beach ball can be stopped!

You can usually choose one of two methods. The first is to hold down the option and command (the one with the cloverleaf) keys and tapping the "esc" (top left key on most keyboards) key once or twice. This brings up a little window called "Force Quit Application". In it, you will see a list of running applications. Chose the app that says "not responding" and click on the "force quit" button at the bottom of the window.

The second method is to choose "Force Quit" from the Apple menu. Same window appears as in the previous method, and you do the same thing.

What's happening is that the Finder can't "find" the application to open your files, the files are corrupt or unreadable, or something similar. This can happen in any program, and the cure is the same. You don't have to restart after force quitting, thanks to protected memory. However, you still have those "bad" files that cause the problem. Get rid of them if you cannot determine what is wrong.

As to cleaning up your Mac, Spring Cleaning from Alladin software is a good product for non-tecchie users. Several people here recommend products such as AppleJack, Tiger Cache Cleaner, Xupport and others, however these all are risky for non-tech-types. Also - more RAM will always help with speed issues.

As to your recent switch from HiSpeed Lite to Express, you should notice some improvements. Make sure your Quicktime preferences for "Streaming" (see QuickTime in your "System Preferences" under the Apple menu) are set to one of the higher speed settings - around 1Mbps Cable is a good start. Other than that - check with Rogers.

Good Luck, Happy Mac'ing

Dan